Frequently Asked Questions

Q: Is Gutsy Women Travel a guided vacation operator?
A: Gutsy Women Travel (GWT) is an independently owned travel agent, it is not a trip operator and celebrating its 13th anniversary in 2014. Their mission is to facilitate the vacation planning for women looking for travel opportunities within a small group setting tailored for women and their unique interest.

GWT guided vacations, river cruise programs, and safaris from 2012 through 2014 are operated by the Travel Corp companies Trafalgar, Uniworld, and Lion World. Wishing to return to their signature formula offering smaller group travel programs tailored to women, GWT formed a strategic alliance with Overseas Adventure, Grand Circle Travel, and Grand Circle Cruise Line to operate the trips being offered in 2015 through 2016.

Q: Is April Merenda, Co-Founder of GWT, still involved with the company?
A: April Merenda remains the owner and President of GWT and can be reached via email at april@gutsywomentravel.com or (866) 464 8879 press 1 or direct line is (516) 285-5152.

Q. Are trips listed on the GWT 2015 trip calendar exclusively for Gutsy Women?
A: GWT has blocked space for their interested clientele on the trips listed on the 2015 calendar. In order for the guided land vacations to operate exclusively for Gutsy Women, the operator will need at least 10-16 participants deposited on the trip. We are witnessing very strong interest on many of the featured 2015 trips however there is a release date for holding space on these trips and if by time of release date the trip has not reached its minimum numbers, the trip will be opened up to other travelers however the group size will remain as scheduled.

Q: What's unique about a women's trip?
A: It’s safe, relaxed, uncompetitive and stress free. When women travel together they let their hair down. They don’t have to nurture or take care of anyone, except themselves. A women’s trip is a “real vacation,” a time to renew body, mind and spirit. The camaraderie of like-minded women encourages laughter, easy communication, sharing secrets, being oneself and having lots of fun. Women’s trips have “female specific” activities built into the itineraries--like a spa visit, a cooking class, visits to gardens, evening entertainment (such as attending theater performances or visiting local jazz clubs), and free time to shop.

Q: Can I go alone?
A: Many women who sign up for Gutsy Women Guided Vacations come alone. They know they’ll be with other like-minded women and will make new friends. Every land trip has a trip manager or local escort who sees to the details, so all you have to do is show up.

Q: Do I have to pay a SINGLE SUPPLEMENT?
A: Not as long as you’re willing to share a room and a share partner is available. Learn more about our Guaranteed Share Program.

Q: Why should I take a Gutsy Women Vacation instead of planning my own trip?
A: You’ll have instant travel companions and you’ll be able to relax and let someone else do all the planning. Gutsy Women Travel has selected quaint inns, spas and charming hotels that are located right in the center of a destination. These special accommodations, as well as tickets to the theater or evening entertainment are in great demand and need to be booked well in advance. Unlike other trip operators, who use a different guide at each destination--one who doesn’t travel with the group--most Gutsy Women Vacations are escorted by a professional trip manager and complemented with a well-versed local expert, who takes care of all details from start to finish. Also, each featured departure offers great value.

Q: How are Gutsy Women trips different from regular tours and other women's tours?
A: Gutsy Women trips are professionally planned by and for women to include appealing and entertaining “female specific” activities--like hiking, spa visits, cooking classes in regional cuisines, wine tastings, lectures on specialty topics, antiquing, theater-going, in-home visits to learn about the life-styles of women of other cultures, visits to gardens and art galleries, evening entertainment, and free time to shop.

Q: How many women will there be on the guided vacation?
A: We know that you do not want to spend your vacation standing in line at a rest stop or waiting for your fellow passengers to enter or exit the coach - this wasted time could be used for shopping or sightseeing! That is why Gutsy Women Travel's Guided land vacations will have on average a maximum of 16-20 participants per departure. On the Italy trips operated by Grand Circle Travel, the maximum will be 42 participants. Our small groups ensure that every passenger receives personal attention from Trip Managers and local guides.

Q: Who will be the other women on my particular departure?
A: Trip participants are women like you--wives, mothers, daughters, sisters, best friends, educators, businesswomen and caregivers. They share your desire to feel safe and secure in a group environment while you enjoy your explorations and, in the meantime, have fun--certainly having fun is central to the Gutsy Women Travel experience! (See Testimonials)

Q: What if I want to take a trip, but you don’t offer a particular destination or date for which I’m looking?
A: Gutsy Women Travel is able to recommend other departures by our trip operators, upon request, to tailor any of its existing programs for your trip group. If you have or are part of a group of women who want to go somewhere together, we’ll get you there to see specifically what you want to see, and will have destination-appropriate, female-specific activities for groups to enjoy.

Q: Why should I join a Gutsy Women Travel Group?
A: Isn’t it time you nurtured the free-spirit inside you, unencumbered by your customary demands and responsibilities, if only for a few days? Perspective is best achieved by taking a look at life’s options from different angles. Once you’ve refreshed yourself on one of our trips, you will no doubt rejoin your family and coworkers with renewed energy and focus.

Reservation Process

Q: How far in advance do I need to book a vacation?
A: GWT suggests booking as far in advance as possible to ensure the best air and early booking savings availability.


Q: Are all prices based on double occupancy?
A: Yes, all prices are based on double occupancy, however we do have a SINGLE SUPPLEMENT waiver on most of our trips. Additional charges may apply.

Q: What are acceptable forms of payment?
A: GWT accepts most major credit cards, but recommends that you pay by check or electronic funds transfer for maximum savings.

Q: Can I purchase an optional sightseeing trip in advance?
A: GWT offers optional trips through our operators which can be purchased during your trip. We also offer pre and post trips extensions that can be purchased with your trip reservation.

Q: Can I call and ask questions before I make a reservation?
A: Our Sales Support Line will be happy to answer any question you may have, just give us a call at 866-IMGUTSY.

Q: Besides your online 'request a quote' form, what other ways can I make my reservation?
A: Reservations can be made by calling our Sales Support Line at 866-IMGUTSY. Our hours of operation are Monday - Friday from 9:00am – 8:00pm Eastern Time. Saturdays and Sundays we are open 9:00am – 7:00pm Eastern Time.

Documentation

Q: Do I need a passport or a visa?
A: All GWT destinations require you to have a valid passport. Your passport should be valid for at least 6 months after the date of travel. In addition there are some destinations that require a visa. Visas can be obtained on arrival at the airport for countries such as Turkey and Egypt; for others, such as China and Brazil, it is necessary to obtain a visa prior to departure from the U.S. or Canada.

It is your responsibility as the passenger to ascertain if a visa is required for your destination, however, GWT provides a list of our destinations that are known to require a visa for entry, and information on where you can obtain one. (This information only applies to U.S. and Canada Passport holders.)

Q: My trip is paid in full, when can I expect to receive my documents?
A: Documents are generally sent between 30 days prior to departure. For more information see Terms and Conditions.

Q: Why do I have to provide my name as it appears on my passport?
A: Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Once full payment is received, airline tickets will be issued. Subsequent name corrections will be subject to airline rebooking fees that may total up to the cost of the air ticket. Name changes must be advised in writing.

Q: I have received my documents but cannot find my airline tickets, what should I do?
A: First, make sure your airline ticket is not an e-ticket. If not, then, contact GWT immediately.

Q: I made a special request (i.e. special meal) with your representative. Why don't I see it on my itinerary?
A: We have forwarded your special request to the airline, but the airlines do not always confirm special requests in advance. We recommend that you repeat your request when reconfirming your airline reservation with the airline 72 hours prior to your departure.

Insurance

Q: What does the Travel Insurance cover?
A: Travel insurance covers many aspects of your vacation from cancellation to medical coverage. It is strongly recommended. Please see our Travel Insurance information page.

Q: What happens if I need to cancel my trip and I didn't purchase travel insurance?
A: Penalties vary depending on how close to departure you are at the time of cancellation and the services you have booked. For more information see Terms and Conditions.

Trip Policies

Q: What is the policy on smoking?
A: Our motor coaches are non-smoking, however when stops are made, passengers are permitted to exit the coach to smoke. Smoking as well as non-smoking rooms may be requested.

Q: What are the limitations on luggage?
A: Motor coach trips provide for porterage of one piece of checked luggage. Due to limited coach storage, we strongly recommend that this single bag should have dimensions not exceeding 30"x18"x10" and weight not exceeding 50 pounds.

Q: Are tips for the trip director included in the trip price?
A: Tips to your motorcoach drivers and local guides are included in the trip price. However, any additional tips for your Trip Manager are at your discretion. Please view our recommended tipping guidelines for suggestions.

Q: What extras will I have to pay for?
A: Any items of a personal nature such as: phone calls, tips, laundry, beverages and meals not stated in the itinerary, taxi and bus fares, passport and visa fees, etc.

Q: Will our trip guide speak English?
A: English is the only language spoken on GWT escorted/guided vacations.

Q: Does GWT accept passengers with disabilities?
A: Yes, however should you require assistance you must notify Gutsy Women Travel, in writing, when the reservation is made and deposited. GWT consultants will advise you the options available. For more information see Terms and Conditions.

Q: What is the minimum age for children to travel with GWT?
A: Children under the age of 18 are not permitted on GWT programs and packages however some exceptions can be made based on the trip itinerary; please contact us for more information.

Airline

Q: I lost my airline tickets, what should I do?
A: Contact GWT immediately, they will advise you how to file a lost ticket application with the airline. You will have to pay for a new ticket and may be refunded at the sole discretion of the airline.

Q: What is an e-ticket?
A: An e-ticket is an electronic airline ticket. At check in, you must present your passport and a second form of identification, along with your passenger receipt. Your passenger receipt and an itinerary are included with your documents. Not all of GWT's airline tickets are e-tickets.

Q: Can I purchase air only from GWT?
A: No. Our airline agreements require to be booked in conjunction with a guided vacations.

Q: Can I earn frequent flyer miles for my trip?
A: Most airlines do allow passengers to earn frequent flyer miles. Please check with the airline to see if you are eligible.

Q: I made a request for a seat assignment with your representative. Why isn't this noted on my flight itinerary?
A: Although GWT forwards all requests for preferred seating to the airline, they will not always provide you a seat assignment in advance. You do have a confirmed reservation even if you do not see a seat assignment on your air itinerary.

While Away From Home

Q: How can my family contact me overseas if there is an emergency?
A: Your documents will include vouchers for your hotels. Listed on each voucher is the name of your hotel, along with the city and phone number. We suggest leaving a list for your family in case of an emergency.

Q: Do I need a credit card to travel?
A: Hotels and car rental companies do require a credit card at time of check in. If you do not have a credit card you will be asked to leave a cash deposit that varies in amount depending upon the supplier.

Group & Private Car Touring

Q: I am interested in a custom guided vacation, can GWT help me?
A: GWT has a custom group department that will be more than happy to assist you. Click here to view Customized Groups page.

Privacy Policy

Q: What is GWT's Privacy Policy?
A: Click here to view Privacy Policy.

Promotion Policy

Q: How do I redeem advertised savings with a promotion code?
A: Promotion codes can be found within select Gutsy Women Travel advertisements. To redeem the advertised savings, please enter the applicable promotion code during the Finalize Your Reservation step of your reservation or provide the code to your reservation agent when making an initial booking. Promotions codes must be redeemed at the time of booking. Please note that promotion code applicability may vary and that promotion codes may not be combinable with other offers.

Security

Q: What is my security code?
A: It is an important new Internet security feature that now appears on the back of most Visa and MasterCards, and on the front of American Express cards. This new code is a three or four-digit number which provides a cryptographic check of the information embossed on the card. The security code helps validate that the customer placing the online order actually has the credit card in his/her possession, and that the credit/debit card account is legitimate.

Q: How does my security code protect me?
A: The security code is only printed the card and it is not contained in the magnetic stripe information nor does it appear on sales receipts or billing statements - you must have the card in your possession in order to use this code. Card Security Codes are not raised, so they are not scanned into standard credit card readers. In theory, these numbers are only visible to you. When you give your Card Security Code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder.

Q: Do I have to enter my security code?
A: The security code is only printed on the card and it is not contained in the magnetic stripe information nor does it appear on sales receipts or billing statements - you must have the card in your possession in order to use this code. Card Security Codes are not raised, so they are not scanned into standard credit card readers. In theory, these numbers are only visible to you. When you give your Card Security Code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder.