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Terms and Conditions

Terms for Specific Trips

Payment Info for Specific Trips
  • Jambo Kenya Safari, South African Rhythms: Payments will be made to Lion World Tours, sister company of the handling agent for Gutsy Women Travel (Trafalgar) who specializes in Africa.


Terms & Conditions for Land Vacations in Europe, Eastern Med., Egypt, Morocco, North and South America

WHAT’S INCLUDED IN THE GUIDED VACATION PRICE

Inter-city Travel: By private motorcoach, trains and ferries (see itinerary for further details).
Land Travel: By air-conditioned luxury motorcoach. Please note that on some regional vacations and London sightseeing, in the Middle East and Morocco, air conditioned motorcoaches or minibuses without toilet facilities are used. If due to circumstances beyond our control coaches are used otherwise than as advertised, a refund of $10 per person will be made.
Air Transportation: Air transportation is only included in the Land price when indicated on specific itineraries.
Hotel Accommodation: Prices are per person and based on two persons sharing a twin-bedded room with private bath or shower. When booking triple rooms please note that the third bed may be a ‘roll-away’ bed, which will limit space in the room. Availability of triple rooms is limited. Note that single rooms in European hotels are generally smaller than twin-bedded rooms and European hotel standards, facilities and services provided may vary from those in other parts of the world and are often local in style. There are a limited number of twin-shared rooms available with our Room Share Service. Please note that there is a no smoking policy in all shared rooms.
Many hotels in North America are now 100% smoke-free. This smoke-free policy includes all guest rooms, restaurants, lounges, meeting rooms, public spaces, and employee work areas.
Passengers who are members of Hotel Frequent Traveler programs are not entitled to earn points with any of the hotels featured on a Gutsy Women Travel guided vacation.
Special room requests such as accessible, smoking/non-smoking, adjacent, connecting or lower-floor rooms must be requested at time of booking. These special room requests cannot be guaranteed and are based on availability at the time of check-in.
Substitute hotels may be used at certain times and will be of similar standard whenever possible.
Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available at extra cost. On Nile cruises, triple rooms are not available.
Travel Director: Gutsy Women Travel guided vacations are conducted in English only by a professional, multi-lingual female Tour Director. In some countries, tours are conducted by a Local Expert.
Meals: Continental or buffet breakfast on all European Gutsy Women guided vacations except in Ireland and provincial Britain (not including London) and Scandinavia where full national style breakfasts are served. All meals are included on cruises. In North and South America, Full American breakfasts are served when available. When not available, a Continental breakfast is served. Dinners and lunches are included as detailed on itineraries. Any special meal requirements will be made on a request basis only. Gutsy Women Travel cannot guarantee special meal requests nor will it assume any responsibility or liability if passengers' special meal requests are not fulfilled.
Sightseeing: Excursions and entrance fees to places of interest visited as detailed on each itinerary with an English-speaking guide where necessary.
Transfers: Between airports, hotels, railway stations and piers, as indicated on each vacation itinerary. If you deviate from the arrival and/or departure dates/times as stated in the itinerary, you will be responsible for arranging your own transfer service. There will be no refund for unused airport transfers.
Porterage & Luggage Allowance: Baggage handling for one suitcase per person is included as indicated on each vacation itinerary. Due to limited coach capacity, this single bag should have dimensions not exceeding 30"x18"x10" (76x46x25cm) and weight not exceeding 50 lbs (23kg). A charge of up to US$5 per traveling day will be collected by the Travel Director if a second piece of baggage is carried, or if the suitcase exceeds the established weight and/or dimensions. However it cannot be guaranteed that space will be available for more than one suitcase. Hand luggage/carry-on luggage should be one piece per person and should be limited in size (not exceeding 30x28x14cm or 12”x11”x6”) so as to fit under your coach seat or in the small overhead shelf. These are the responsibility of each guest and should be taken onto the motorcoach with you. Note that luggage with telescopic handles and wheels will not fit in the overhead compartments and cannot be accepted as carry-on luggage for safety reasons.
Gutsy Women Travel will not accept liability for any loss or damage to baggage or any of the passenger's belongings. Passengers should report any lost items to the Tour Director who will assist in completing a lost property form that can be used for any insurance claim in this matter. However, Gutsy Women Travel cannot assist in locating any lost items once the passenger has returned home.
Airlines may impose stricter weight and size limits for luggage and may also charge fees for checked baggage, including the first checked bag. Please check with your airline(s) directly for baggage regulations and related fees. Gutsy Women Travel is not responsible for additional fees imposed by air carriers regarding baggage.
Porterage at train stations is not included. If taking the Galapagos Island Extension there is a luggage weight restriction of 44 lbs.
Tips/Gratuities: All tips are included for services on your guided vacation provided by dining-room waiters, chambermaids and porters at hotels. Gratuities for local guides and your motorcoach driver(s) are also included in your Gutsy Women package.


WHAT'S NOT INCLUDED IN THE GUIDED VACATION PRICE

Airfare to and from your destination, air-related taxes and surcharges (unless you purchase and land and air package); any additional fees charged by the airlines, suc as checked and/or excess baggage, seat selection and/or other services; London airport transfers except when booking an air/land package; passport and visa fees; insurance of all kinds; tips to Travel Directors; gratuities on ferries or trains; porterage at train stations; laundry; phone calls; minibar; beverages and meals not detailed in the itinerary; optional excursions; and all items of a personal nature. The price also does not cover costs and expenses, including the return to your home, if you leave the vacation at your own volition or due to illness, or as a consequence of official action by the government of any country visited.


RESERVATIONS AND PAYMENT

Deposit within three (3) days of making your reservation is $200 per person per itinerary and is non-refundable, non-transferable.
Final Payment is due at least 45 days prior to vacation departure date.*
1. Gutsy Women Travel accepts payments in the form of check, money order, MasterCard, Visa, Discover, and American Express. Your payment is not deemed made until Gutsy Women Travel receives it. Please make checks payable to our land vacation operator: Trafalgar and mail to: 801 E. Katella Ave., Anaheim, CA 92805, noting your confirmation number on your check.
2. Your land reservation will be confirmed upon receipt of a non-refundable/non-transferable deposit in the amount of $200 per person within 3 days of booking (except on some departures where space is limited and your deposit may be required at time of booking). If deposit is not received by the date indicated on your confirmation your reservation will automatically be canceled.
3. Full and final payment is due no later than 45 days prior to departure. Some exceptions may apply to certain itineraries and will be clearly noted on your confirmation/invoice. Payment in full is required at time of booking for reservations made within 45 days of tour departure.
4. Payment in full may be required for your airfare at the time of booking your flights in conjunction with Trafalgar’s tour arrangements, to get you to the starting point of the tour and from the ending point of the tour. Upon receipt of full air payment your airfare, taxes and fuel surcharges are final. This will be regardless of any future price fluctuations.
5. In order to secure space booked, Gutsy Women Travel should be advised of your credit card number when making the reservation.
6. Gutsy Women Travel reserves the right to cancel the reservation and impose cancellation charges should payments not be received within the above specified periods. Gutsy Women Travel will not be responsible for cancelled reservations due to non-payment on time.


BOOKING CHANGES, CANCELLATIONS AND REFUNDS

Booking Changes: A fee of $30 per person (per change) will be charged in addition to any airline fees for any revision or alteration made to a reservation after the booking is confirmed. Any alterations will risk the loss of air space or increased airfares. Name changes, corrections or substitutions will be treated as a cancellation and all normal cancellation fees (set forth below) plus airline imposed fees, will apply. A change of date or itinerary within 45 days of departure* will be treated as a cancellation, and normal cancellation fees will apply.
Cancellations and Cancellation Fees:
• If you cancel more than 45 days prior to departure*, a cancellation fee equal to your deposit paid will be charged (including the Travel Protection Plan’s insurance premium if applicable) will not be refunded, nor can it be credited to any other booking.
• Notice of cancellation must be made in writing either directly to Gutsy Women Travel or through your Travel Agent.
• The following scale of charges will apply when notice of cancellation is given prior to tour departure.
No. of days prior to guided vacation departure* Cancellation Fee as % of total price**
45 Days or more $200
44 - 22 days 25%
21 - 8 days 30%
7 - 1 days 50%
Departure day or later / no show 100%
*The departure date constitutes the date indicated on Gutsy Women Travel’s confirmation.
** Plus the Travel Protection Plan insurance premium

Extra night hotel accommodation that is cancelled within 14 days of the booked date incurs a 100% cancellation fee. When accommodation is cancelled outside 14 days, the cancellation fees are:
45 days or more $30 per person
44 - 22 days 25%
21 - 15 days 30%
Airline arrangements: The following cancellation charges apply for airline arrangements made by Gutsy Women Travel:
Prior to Airline Ticketing: service fee $50.00 per person.
After Airline Ticketing: service fee $75.00 per person plus any airline imposed penalties which may be up to 100% of the air ticket value.
Refunds: In the event of your withdrawal from a guided vacation after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences, including but not limited to missed meals or sightseeing. Gutsy Women Travel makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim. Refunds for land portion will only be processed after return of unused documents to Trafalgar.
Airfares: No refund will be made for cancelled air tickets on air inclusive bookings until any paper tickets are returned to Trafalgar. Non-refundable tickets cannot be refunded under any condition. Please ensure that returned documents which contain airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to 1 year and processing fees can be assessed.


TRAVEL DOCUMENTS

Travel documents will be sent to you approximately 21 days prior to departure* (providing full payment has been received on time). If you are leaving home earlier please ask your Travel Agent to request your travel documents in good time. If travel documents are required the next day or earlier than 21 days prior to departure*, a fee of $35 will apply. Any documents delivered outside of the USA will incur a minimum fee of $50. The actual cost will be advised at the time of booking.


GENERAL INFORMATION AND CONDITIONS

Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as of July 2011. No surcharges regarding cost or currency fluctuations will be made to the LAND price once deposit is received. This guarantee, however, excludes fuel surcharges and does not apply to taxes, charges or levies imposed by any government or their agencies. Airport taxes are subject to change. All prices are in US dollars unless otherwise specified.
Airline fuel surcharges and air-related taxes, fees and restrictions: Airfares will be provided upon booking, will be based on roundtrip purchase, and will include air-related taxes, fees and fuel surcharges imposed by the airlines. Any additional fees charged by the airlines, such as baggage handling, seat selection, and/or any other services are the sole responsibility of the guest.
Airline special requests, availability and gateways: Seat assignment and special meals can be requested at time of booking. Gutsy Women Travel cannot guarantee confirmation of preferences. Frequent Flyer miles can be accrued on most air carriers but upgrades using mileage is not permitted. Note that not all airlines automatically provide pre-reserved seats, add frequent flyer numbers to records or apply frequent flyer bonus upgrades to flights booked and ticketed by Gutsy Women Travel unless they are informed by you or your Travel Agent. Seats are limited in our contracted class of service and are not available on every flight. Trafalgar does not hold block space on any airline and does not guarantee air availability for every single tour departure date. You should be advised that due to demand during peak travel times, there may not be availability in popular European gateway cities. Guests originating from different gateway cities and sharing a room or traveling with other passengers, may not be confirmed on the same airline or routing.
Gutsy Women Travel Participation: Children are not permitted on Gutsy Women Travel programs with the exception of young women that are at least the age of 16 and accompanied by a female relative or guardian. Proper documentation required for minors traveling with just one parent/guardian is the responsibility of the Gutsy Women guest. We welcome guests with special needs or disabilities, however, please note the following:
  • Guests are required to advise Gutsy Women Travel, in advance, of any physical, medical or other special needs that require accommodating.
  • All guests must ensure they are medically and physically fit for travel. Gutsy Women Travel may impose safety requirements necessary for the safe operation of the tour. We may also exclude an individual from participating in a tour or an activity if that individual’s participation poses a direct threat to health or safety.
  • Gutsy Women Travel does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of providing such assistance must accompany any passenger who requires services of a personal nature.
  • Gutsy Women Travel does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the guest’s expense. We are not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received.
Guests should be aware some tours include rough terrain, extensive walking over cobblestone streets, uneven pavement, steps and locations which may not be easily accessible or accessible by wheelchair. During the tour, Gutsy Women Travel may make arrangements with carriers, hotels and other independent suppliers to provide travel services. These parties are independent entities over which Gutsy Women Travel has no control. Accommodations on international tours may differ from those in the United States. Gutsy Women Travel cannot guarantee disability access or accommodations for guests traveling on international tours.
Gutsy Women Travel may, in its sole discretion, decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with Gutsy Women’s terms and conditions. Gutsy Women Travel is not responsible for any costs incurred in the event a guest is removed from a tour. Guests agree not to hold Gutsy Women Travel or any of its related entities liable for any actions taken under these terms and conditions.
Pets are not permitted on Gutsy Women Travel trips.
Itinerary Variations: Gutsy Women Travel constantly strives to improve itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages. Trade fairs or other events occasionally cause changes from scheduled hotels. In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible. On guided vacations that include cruises the ship may be changed due to operational reasons and ports of may be curtailed if weather conditions do not permit docking. During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited; in such instances, and whenever possible, slight itinerary changes may be made by Gutsy Women Travel to minimize inconvenience to our guests. If, however, you feel your enjoyment might be diminished by such minor limitations, please check with the respective national tourist office before selecting a specific departure. Similarly, holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled highlight dinners, sightseeing or other activities.
On itineraries that include cruises the ship may be changed due to operational reasons. Ports of call on Mediterranean cruises may be subject to alterations if weather conditions do not permit docking.
On locally hosted itineraries, sightseeing and other services may occasionally be provided by third parties in which case transportation and itineraries may vary.
Gutsy Women Travel’s ‘Gutsy Insider’ experiences are unique and take place in singular exclusive locations. In the unlikely event that our local hosts are unable to welcome Gutsy Women Travel guests, we will attempt to find an alternate experience or a highlight meal will be provided in place of the ‘Gutsy Insider’ experience.
Extended Stays: If you have arranged with us extra night accommodation at a destination before or after your guided vacation, please understand your stay will be at your sole expense as is the transfer from or to the airport. Regrettably, Gutsy Women Travel cannot provide free transfers to either the hotel or airport for passengers booking extra night accommodation before or after their guided vacation. Please also be aware that if your extra night hotel is not the hotel where your guided vacation begins, you will be responsible for your own transfer arrangements at your own expense. Additional transfers can be purchased from Gutsy Women Travel (see brochure for further details or your travel agent). If you cancel a pre or post extension forty-five (45) days or less before departure, penalties as shown on the cancellation scale will apply to the price of the extension.
For your comfort: Gutsy Women Travel operates a daily seat rotation system and particular seats on coaches cannot be booked. Also there is a strict non-smoking policy on board coaches; however, regular comfort stops are made on traveling days.
Cancellation: Gutsy Women Travel reserves the right to cancel or re-schedule any guided vacation departure in accordance with operating requirements or circumstances beyond its control. If cancellation is made any time prior to departure* of the guided vacation, Gutsy Women Travel’s only liability will be to refund to the passenger the amount it has received for the reservation. Gutsy Women Travel will try to re-book the same or similar guided vacation and, where flights have been confirmed by Gutsy Women Travel, will attempt to confirm air seats for new dates selected, subject to availability. Please note that Gutsy Women Travel is not liable for any cancellation penalties incurred on any other travel arrangements affected due to our cancellation, including air tickets purchased separately from the Air + Land inclusive package.
Travel Insurance: Gutsy Women Travel recommends that all passengers purchase comprehensive travel insurance. You may purchase insurance from your travel agent or a Travel Protection plan from Trafalgar, our land vacation operator. Please visit their website for details and coverage. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Gutsy Women Travel & its operator(s) cannot be held responsible if a passenger is denied entry for being unable to provide details to the authorities of such insurance. Gutsy Women Travel & its operator(s) does not employ staff doctors or nurses. Should you need medical attention, it will be at local facilities, at your expense. Gutsy Women Travel & its operator(s) are not responsible for any costs incurred as a result of medical services, or for the quality of medical care or medical services you receive.


THINGS TO KNOW BEFORE YOU GO

Passports & Visa: You are responsible for all visas, permits, necessary health requirements, and any other documents as required by laws, regulations and orders of the countries visited. All passengers traveling in Europe require a Passport, valid for 6 months beyond the conclusion of their trip, and with appropriate visas. All passengers traveling in Canada must be in possession of a machine readable passport and applicable visas. Some of our guided vacations enter a country more than once, therefore, multiple-entry visas may be required for some countries. Please contact your Travel Agent or applicable Government authorities to get necessary travel information. It is the responsibility of each passenger to have a valid Passport and necessary visas, as well as to comply with entry, health or other requirements of the countries visited The Operators and/or their employees and their agents are not responsible for passport, visa requirements, entry, health or other requirements of the countries visited or for any loss sustained by you for failing to comply with laws, regulations, orders and/or requirements of countries visited.
Plan Your Budget: You are advised to do this well in advance and be sure to allocate funds for special events whilst on guided vacation, such as theatre, celebration meals, shopping and side trips, and most importantly, Additional Optional Guided vacations, see brochures for details or contact your travel agent.
Electricity: Electrical adapters are needed if you wish to take along a hair dryer, electric razor, etc. Most hotels in Europe supply 220 volts and 110 volts in Canada. Check with your local electronic store or department store to purchase necessary adapters for such appliances.
Additional Optional Excursions
With Gutsy Women Travel, you will enjoy many famous highlights as included features on your guided vacation - at no extra cost. However, there is an exciting array of Optional Excursions which we make available to enhance your enjoyment further. These excursions are optional, and are offered at special preferential prices. They can only be booked once you start your guided vacation, as many of them are carefully programmed to coincide with the best highlights available at the time of your visit. You can reserve and pay for them through your Travel Director, by cash, Travelers Checks, Visa, Mastercard or American Express credit cards.


RESPONSIBILITY

Gutsy Women Travel’s affiliates (Trafalgar Tours International Limited, Trafalgar Tours West, Inc., Destination America, Inc., Uniworld River Cruises Inc., and Lion World Tours,) referred to as the Operators, are the agents for Gutsy Women Travel, who has empowered the Operators on its behalf to undertake the following duties:
1. The Operators shall be responsible to the guest for supplying the services and accommodations described in Gutsy Women Travel’s brochure and on Gutsy Women Travel’s website, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind or nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodations and itineraries and there shall be no refund in this connection.
2. This website represents the entire agreement between the guest and the above mentioned Operators.
3. In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of equipment or any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the guided vacation participant. Baggage insurance is recommended. Upon return to the United States, if lost articles are found and returned to the owner, a minimum service fee of US$50 will be charged. The carriers, accommodation and other suppliers providing services are independent contractors and are not agents, employees, servants or joint venturers of the operators or their affiliates. All certificates and other travel documents for services issued by the operators are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. Carriage by sea is subject to the Carrier’s Conditions of Carriage which are expressly incorporated into this contract, copies of which are available upon request. The Operators are not responsible for any criminal conduct by third parties.
4. Where the guest occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or co-operating organizations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident.
5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrollment in and payment for a guided vacation shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company.
6. The payment of a deposit and or/the issuance of tickets or vouchers shall be deemed your consent to the terms and conditions as presented herein. It is specifically agreed that this agreement is entered into in Orange County, California, and in the event any legal or equitable action is initiated concerning the interpretation, enforcement, or breach of any term, obligation, or duty as contained or related to these Terms and Conditions, the exclusive venue for such action shall be solely in the Orange County Superior Court of California. This agreement shall be construed in accordance with California law without regard to conflicts of law principles. All claims must be submitted in writing and received by Gutsy Women Travel no later than 60 days after completion of trip.
7. In the case of computer or human billing error we reserve the right to re-invoice guests with correct billing.
8. Every effort is made to ensure brochure and web site accuracy; however Gutsy Women Travel cannot be held responsible for printing and/or typographical errors, in brochures, on Internet sites, correspondence or invoices or in any other media where such information may be presented. We reserve the right to make corrections as required. The terms and conditions listed remain in effect until replaced. These terms and conditions replace all previous versions.


OTHER CONDITIONS, COMPLAINTS & ACCEPTANCE

It is your responsibility to comply with the terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.
Passengers who purchase from within California: Transactions entered into with Gutsy Women Travel are covered by the California Travel Consumer Restitution Fund (TCRF) if the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (213) 897-8846
Passengers purchasing from outside of California: Transactions entered into with Gutsy Women Travel are not covered by the California Travel Consumer Restitution Fund.
Data protection: 1. In order to process your tour booking, Gutsy Women Travel will need to use personal information for you and other passengers included in your booking, which may include each passenger’s name, address, phone number, email address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers for your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organizations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us (such as sending mail, processing payments, providing marketing assistance). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information. 2. We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you (by post, email and/or phone) about other tours and services offered by Gutsy Women Travel that you may be interested in. If you don’t want to receive this information or want a copy of the personal information we hold about you, write to us at Gutsy Women Travel, Attn. Marketing Department, 801 East Katella Avenue, Anaheim, California 92805. Gutsy Women Travel may charge a fee for supplying you with this information as permitted by law.
Complaints procedure: Should you have a complaint in respect of your vacation, you should inform your Travel Director/Representative immediately. If the matter cannot be resolved after the Travel Director’s/Representative’s best endeavors to do so during the vacation, your complaint can be made in writing to Gutsy Women Travel’s office within 60 days of completion of your vacation.
Acceptance: The person initializing or modifying the booking shall be deemed to have accepted the booking conditions.

Gutsy Women Travel, LLC, 801 E. Katella Ave., Anaheim, CA 92805
Destination America Inc., 801 E. Katella Ave., Anaheim, CA 92805 USA
Trafalgar Tours West, Inc., 801 E. Katella Ave., Anaheim, CA 92805 USA
Uniworld River Cruises, Inc., 17323 Ventura Blvd., Encino, CA 91316 USA
Trafalgar Tours International Limited, Picquet House, St. Peter Port, Guernsey, GY1 1AF, Channel Islands, United Kingdom
Lion World Tours, 33 Kern Rd., Toronto, Ontario, M3B 1S9 Canada
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